999de Privacy Policy — Your Data Is Completely Safe With Us

1Introduction & Scope of Privacy Policy

999de is one of Bangladesh's most trusted online Sports Betting platforms. We take our members' privacy seriously. This Privacy Policy ("Policy") explains how 999de collects, uses, stores, and protects your personal information.

This Privacy Policy applies to services provided through the 999de website, mobile application, and any other digital channels. When you use 999de, you voluntarily share certain information with us — and we are committed to handling it responsibly.

• This policy is available in both Bangla and English
• In the event of any dispute, the English version shall prevail
• This policy is part of 999de's Terms & Conditions operates as part of
• Use of the platform is strictly prohibited if you are under 18 years of age

2What types of information we collect

999de collects only the information that is strictly necessary. We do not ask for unnecessary or excessive data. A detailed breakdown of what we collect is provided below.

In addition to the information you voluntarily provide during registration, certain technical data is collected automatically while you use the platform. This automatic collection is used solely to improve security and service quality.

3How We Use Your Information

999de uses your data for specific, transparent purposes only. Your information is never used for any reason beyond what is stated below.

• For account registration and management
• For payment processing and transaction verification
• For KYC verification and age confirmation
• To prevent fraud and money laundering
• To improve service quality and deliver a personalized experience
• To inform you of relevant offers and promotions (with your consent)
• To meet legal and regulatory obligations
• To provide customer support

4Data Sharing & Third Parties

999de never sells your personal data. However, in certain circumstances, limited information may need to be shared with trusted third parties.

• Payment Provider: To process transactions with Mobile Pay, Nagad, Rocket, and banks
• KYC/AML Provider: For identity verification and anti-money laundering purposes
• Legal Authorities: When required by law or by court order
• Technology Partners: Service providers assisting with platform operations (under strict confidentiality agreements)

All third parties are required to comply with 999de's privacy standards. They may only use your data for the specified purpose and are not permitted to share it with anyone else.

5Data Retention & Duration

Your data is not kept longer than necessary. However, certain information must be retained for a specified period for legal and regulatory reasons.

• All data is retained for as long as your account remains active
• Transaction records may be retained for up to 5 years after account closure for legal compliance purposes
• KYC documents are retained for up to 7 years after account closure
• Once the retention period expires, data is securely deleted

If you request deletion of your data, all information will be removed within 30 days, except for data we are legally required to retain.

6Cookies & Tracking Technologies

Cookies are used on the 999de website and app. Cookies are small text files stored on your device that help enhance your platform experience.

• Essential cookies: To maintain login sessions and for security purposes — these cannot be disabled
• Functionality Cookies: To remember your preferences and settings
• Analytics Cookies: To analyze platform usage (without any personally identifiable information)

You can manage or delete cookies through your browser settings. However, disabling essential cookies may cause certain features of the platform to stop working. 999de does not use third-party advertising tracking cookies.

7Your Privacy Rights

As a 999de member, you have the following rights over your personal data. To exercise any of these rights, email us at support@999de.bet.

8Security Measures & Protection Practices

999de uses industry-standard security measures to protect your data. Our security team monitors the platform 24 hours a day, 7 days a week.

• 256-bit SSL/TLS encryption — applied to all data transfers
• Two-Factor Authentication (2FA) support
• Regular security audits and vulnerability assessments
• Suspicious login detection and automatic alerts
• Financial data is never stored directly on our servers
• Staff access to data is strictly limited — on a need-to-know basis only

Please keep in mind, however, that no method of transmission over the internet is 100% secure. Keeping your password safe and promptly reporting any suspicious activity on your end is equally important.

9Children's Privacy

999de's services are intended exclusively for adults (18+). We do not knowingly collect personal information from anyone under the age of 18.

• Age is verified at the point of registration
• Age verification may be requested if there is any doubt
• Any account identified as belonging to a minor will be closed immediately
• Any data collected relating to minors is deleted immediately

If you believe a minor is using 999de, please report it to support@999de.bet. To learn more about responsible gaming, visit our Responsible Gaming Page See.

10Policy Changes & Contact

999de may update this Privacy Policy as needed. Members will be notified by SMS or email prior to any significant changes.

• At least 7 days' notice will be given before any significant changes take effect
• If you do not agree with the updated policy, you may close your account
• Continued use of the platform after any changes will be considered acceptance of the updated policy
• The "Last Updated" date is shown at the top of the policy

For any privacy-related questions, complaints, or requests to exercise your rights, please get in touch with us:

• Email: support@999de.bet
• Live Chat: directly on the platform (active 24/7)
• For general inquiries: FAQ Page